Frequently Asked Questions
How can I pay for industrial weighing scales?
Payment for all industrial weighing scales is by credit or debit card using the PayPal payment gateway. Once you add your product to the basket and check out, you can click to pay and enter your card details to complete the transaction.
What is the lead time on commercial weighing scales?
Depending on the stock availability of commercial scales, we advise you to allow up to 7 working days for delivery. We try to ship as soon as possible and will advise of any delays if there are any, it all depends on the type and options of scale you choose.
What do I need to do if my industrial scale is damaged on delivery?
If you see any damage to the industrial scale, please contact us instantly before plugging the scale in. We will arrange for a replacement product for you.
Do you provide repairs and maintenance for industrial scales?
Products carry a one-year warranty from the date of purchase for all faults due to materials or construction. Faults under this warranty are repaired Free of Charge (moveable parts are excluded). Anything concluded to be due to user damage is a chargeable repair, if a customer makes any unauthorised changes to the product this may also invalidate the warranty.
Do you rent commercial weighing scales?
No, unfortunately, we don’t rent commercial weighing scales.